Last Updated: 29th January 2026
Purever operates this website using the Shopify platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a) Device Information
Automatically collected information such as:
- IP address
- Web browser type
- Time zone
- Cookies and tracking technologies
- Pages visited and referring websites
This helps us improve website performance and user experience.
b) Order Information
When you make a purchase or attempt to make a purchase, we collect information including:
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment details (processed securely by Shopify and payment providers)
- Order history
We do not store your full payment card details.
c) Customer Support Information
Information you provide when contacting us (emails, messages, feedback).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchases and inquiries
- Arrange shipping and delivery
- Prevent fraud and unauthorized transactions
- Improve our website, products, and services
- Send marketing communications (only if you opt in)
3. Shopify Platform
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s data storage, databases, and applications, protected by industry-standard security measures.
You can read Shopify’s Privacy Policy for more information on how Shopify handles your data.
4. Sharing Your Personal Information
We may share your personal information with trusted third parties to operate our business, such as:
- Shopify and related service providers
- Payment gateways
- Shipping and logistics partners
- Analytics providers (e.g., Google Analytics)
We only share information necessary to perform these services.
We may also disclose information if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. All transactions are processed through secure systems provided by Shopify and certified payment processors.
However, no method of transmission over the internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or updates
- Request deletion (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.
10. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
Company Name: Purever
Email: hello@purever.com.au
Phone number: 02 7228 4404
